PoppersHero Order Guide

Upon Order Acceptance

We reserve the right to accept, decline, or cancel your order at any time after we receive it, and for any reason. We may request additional verification or information before accepting your order.

If a product is mistakenly listed on our website at an incorrect price or with incorrect information, due to typographical errors or inaccurate product information provided by our suppliers, we reserve the right to refuse or cancel any orders placed for the product at the incorrect price. We may refuse or cancel such orders, whether or not they have been confirmed and your credit card has been charged. If your credit card has been charged for a cancelled order due to these reasons,
 we will issue an immediate credit to your credit card account for the amount of the charge.


Upon Order Cancellation

If you wish to cancel your order, please contact us and provide the reason for cancellation. Orders can be cancelled at any time before they are shipped. If your order has already been shipped, you can still cancel it by refusing to accept the delivery at the time of arrival. In this case, you will be responsible for any applicable freight charges.

If you refuse the shipment, kindly notify us via email so that we can anticipate the return of the item.